PRODUCT SUPPORT

Keep the work
moving.

Golden Beats has no user accounts, so most issues can be diagnosed without sharing personal data.

No click or rhythm audio

Open Profile → Playback & Feel and enable Bundled Sound. Raise device volume and check Silent Mode or browser sound permission.

Catalog search is unavailable

The Apple Search API requires a connection. Timing tools, programs, repertoire records, journal, and insights continue to work without it.

Export my practice record

Open Profile → Data & Privacy → Copy JSON Export. A readable copy of your practice sessions is placed on the clipboard.

Delete local data

Open Profile → Data & Privacy → Delete All Practice Data. The action permanently removes journal, repertoire, setlists, tests, and saved patterns.

Contact support

Email support@goldenbeats.app with the app version, device model, and a concise description. Do not send sensitive information.

Release status

The web build is included with this package. The iPhone and iPad release still requires signing, device validation, an owned support domain, and App Store Connect submission.